NO MINIMUM ORDER
FIXED GROUND SHIPPING AND HANDLING CHARGE IS $6.99 (USA Lower 48 States Ground shipments Only) We feel we off the best shipping deal for toys on the Internet. Amazon.com and toysrus.com impose the following restriction on toy purchases: "Free Super Saver Shipping excludes toys, video games and accessories, baby products", they DO NOT OFFER FREE SHIPPING ON TOYS.
We look forward to serving you and bringing you the products you want. Take a moment and browse through our site and please revisit us often as our site is continually updated. If you don't see what you are looking for, please contact us; we may have it in our warehouse.
Please note that your credit card statement will be billed from pokepoke.com LLC (our parent company).
We maintain the right to cancel or to not accept any order at our discretion.
We ship USPS Priority Mail or Express Mail to all customers within the continental United States.
Depending on what you ordered, most items leave our warehouse to credit approved customers within TWO business days. The Postal Service does not accept packages on National Holidays or Sunday, do not include these days in your transit time calculations. The actual time it takes to receive your package depends on where the package is being delivered, Priority Mail delivers in 2-3 Business Days, First Class Mail is 3-5 Days, Express Mail is 1-2 Days. Non flat rate Shipping Charges are calculated and added during order checkout. Canadian minimum freight is $18.99 US.
Sorry, but we DO NOT accept phone or fax orders. We do not have a published phone or fax number, please communicate with us via email. Mail orders are acceptable.
We accept the following credit cards - Visa, MasterCard, Optima, American Express, Carte Blanche, Optima, Diner's Club, and PayPal. We now accept DISCOVER (as of 5/1/08). Please be sure to provide your exact credit card billing address and telephone. The address MUST MATCH what your credit card bank has on file for you. Incorrect information will cause delays in processing your order.
Sales tax of 7% will be automatically calculated on taxable items to residents of our home state of New Jersey only, shipping is also taxable.
Click here to get the PDF of our return policy: Toy Destination Return Policy You have 30 days (from when the package was delivered) to return or exchange any product purchased from us.
If your package was received damaged by the shipper DO NOT SEND IT BACK, contact us first and we will file a claim with the shipper!
pokepoke.com LLC / Toy Destination guarantees 100% satisfaction on our merchandise. You may return any items within 30 days of the delivery date. All merchandise returns should be sent prepaid to:
Toy Destination Returns
89 Oak Drive
Upper Saddle River, NJ 07458
Insure all returned packages, if we do not receive the merchandise back we will not issue credit!
Opened or unsaleable items will be charged a minimum restocking fee of 30%.
Special order returns will result in a chargeback to you for the difference in freight charges over the $6.99 originally paid. We reserve the right to charge customer back the difference in actual freight cost in addition to the $6.99 for large returns.
Include your packing slip (or a copy) from the original order. Exchanges will be shipped immediately upon receipt.
Original shipping and handling charges are NEVER REFUNDABLE. We reserve the right to charge customer back the difference in actual freight cost in addition to the $6.99 for large returns. For example if our actual shipping charge is $19.80 for an order and you return the whole order without any cause on toyd.com's side, we will refund the merchandise value less the $19.80. Additional shipping charges may be required on merchandise exchanges. However, we will deliver defective replacements or our shipping errors at no additional cost. Defectives will only be replaced after they are returned to us.
Upon receipt of the returned non-defective merchandise, pokepoke.com LLC will:
Issue a credit for 100% of the new merchandise purchase price or replace with the merchandise of your choice. 70% of opened or unsaleable items. Shipping (either direction) charges are NEVER REFUNDABLE.
Please allow up to two billing cycles for your credit to be applied to your credit card statement.
The customer must prepay all return shipping and handling. Defective product shipping charges will be refunded upon receipt of the package. No call tags will be issued.
Once again our Return Address:
pokepoke.com LLC
89 Oak Drive
Upper Saddle River, NJ 07458
Welcome to Adobe GoLive 4
Privacy Statement for www.toyd.com
Created October 2000
pokepoke.com LLC (dba Toy Destination) has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.toyd.com.
Our site's registration form requires users to give us contact information (like their name and email address) and demographic information (like their zip code, age, or income level). We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Demographic and profile data is also collected at our site. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.
Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Hard copies of card numbers are kept in locked file cabinets, all duplicate documents are shredded, card numbers are removed from internet based electronic order forms in 30 calendar days, access to all of our accounting software is password protected .
Children's Guidelines
- NOT collect online contact information without prior parental consent or parental notification, which will include an opportunity for the parent to prevent use of the information and participation in the activity. Without prior parental consent, online information will only be used to respond directly to the child's request and will not be used for other purposes without prior parental consent
- NOT collect personally identifiable offline contact information without prior parental consent
- NOT distribute to third parties any personally identifiable information with out prior parental consent
- NOT give the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent
- NOT entice by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in the activity
Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.
- You can send email to toydestination@gmail.com
- You can send mail to the following postal address:
89 Oak Drive, Upper Saddle River, NJ 07458
Correct/Update
This site gives users the following options for changing and modifying information previously provided.
- email toydestination@gmail.com
- send mail to the following postal address:
89 Oak Drive, Upper Saddle River, NJ 07458
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact
General Manager
pokepoke.com LLC
89 Oak Drive
Upper Saddle River NJ 07458
toydestination@gmail.com